Accepting new projects

ServiceNow,
beautifully engineered.

Development, integrations, and reporting on the ServiceNow platform — crafted with the care of a product team, delivered with the focus of a specialist.

03
core practices
48h
response time
100%
documented handoff
Business Rules ·Script Includes ·REST Integrations ·Flow Designer ·ACLs ·Service Portal ·Client Scripts ·UI Policies ·Scoped Apps ·OAuth ·Update Sets ·Performance Analytics ·Business Rules ·Script Includes ·REST Integrations ·Flow Designer ·ACLs ·Service Portal ·Client Scripts ·UI Policies ·Scoped Apps ·OAuth ·Update Sets ·Performance Analytics ·

Services

Everything the platform needs.
Nothing it doesn't.

Platform development

Scoped applications and server-side scripting built the way the platform wants to be built. Clean update sets, no technical debt passed on as your problem.

Scoped appsBusiness rulesService Portal

Integrations

ServiceNow as part of your stack, not an island. REST APIs, secure OAuth, Azure services, and agent flows across Copilot Studio and Power Automate.

REST / SOAPOAuthCopilot Studio

Reporting & analytics

Custom reports, dashboards, and Performance Analytics that answer the question your stakeholders actually asked.

Custom reportsDashboardsPA

Recent work

Shipped. Documented.
Running in production.

01

Developer investigation API

Read-only investigation layer over the ServiceNow platform — field lineage, business-rule history, and full table introspection behind a gated role. Built for a secure enterprise deployment.

02

Risk reporting suite

Override-aware TPRM reporting: assessor ratings surfaced where they exist, computed ratings everywhere else — one consistent pattern across every risk column.

03

Automation tooling

Python-based intelligence pipeline — concurrent API harvesting, SQLite dedupe, CI/CD on a schedule. The kind of glue work that saves a hire.

Process

Clear from day one.

1

Scope

A working session to define done — in writing — before anything starts. Fixed scope, fixed timeline.

2

Build

Development with written updates on a fixed cadence. You watch progress happen, not the reveal.

3

Transfer

Clean update sets, documentation, and a walkthrough. Your team owns it from day one.

Bring the hard problem.

Messy instance, failed handoff, integration nobody wants to touch. One business day response — and honest scoping, even if the answer is you don't need me.

hello@securenowconsulting.com